"What information do you need to build a website for my business?"

We need a copy of your company logo, and information about your business in the form of text (.doc, .txt, etc.). If you are not sure what to say about your business, we can help you. It's best to start simply, so a general overview of your company suits the opening page of your website. We can go into more detail inside the site itself. A front page that consists of a huge slab of text can be a bit daunting to the first-time visitor - it's best to get your basic message across in a clear, friendly manner. Typically, a main page that has your company logo at the top, and a color scheme that reflects your corporate colors, will set a friendly, familiar theme for the website.

"What if I'm not sure what to put on my website?"

We can provide ideas and examples that complement the existing image of your business, and suggest a suitable layout and design theme, along with informative and logical content.

"Our office does not have a scanner"

Just post us your letterhead with a nice company logo along with staff photos, or whatever images you would like to appear on the site - we'll scan them for your website and return them by mail. "If I prepare information on disk, what file types are acceptable?" For written material, a "Word" document, or a plain text file is fine - we re-format the text as required, so most word processing documents are acceptable. For images, the standard image types such as: .bmp .jpg. .tif .psd .gif and the like are all acceptable.

"Am I locked in to a long-term contract?"

Your only commitment is paying the website hosting fees yearly, in advance. That's only $24.95 per month for Our Standard Windows Website Hosting Plans and Our Standard Unix Website Hosting Plans. Hosting plans may vary and we can increase the amount of storage on the account as you go. We offer 50 free email accounts with every standard plan and you also receive your own hosting control panel for viewing website stats, setting up email accounts, and viewing your hosting settings.

"No-one on our staff is a computer genius - won't all this be too hard?"

Not at all: the hardest thing is to find the time to collate some text-based information about your business, we do the rest!

"Do I have to keep my computer constantly switched on if I have my own website?"

Your website is "hosted" on an external "server". If people access your website through the Internet, they are viewing the site as it exists on our servers.

"What steps do I have to take to get my business online?"

Just simply send your business details - the who, why, what, and where about your business along with your payment and then we begin to set up the website design and presentation to reflect your business image - you can review your new website online and we then perform a final edit if necessary. We also provide training for those who have content management systems and would like to be able to manage their own websites.

"How long will it take?"

As soon as you send your complete information, we can have your website up and running in a matter of days! The whole process can be any where from a few days to a few weeks depending on the size of the website and how fast clients can get us the information for the project. We will work with clients as we know that they have busy schedules and can not always put all their time into getting us the information they want on the website.

"How does traffic flow to my website?"

Traffic to your website can come from 5 areas: from a search engine listing, pay-per click advertising, product datafeeds, from any other website that yours is linked to, and from your own referral to the site. The best method is to promote your website quoting your website address on all stationery, include it on all forms of advertising, have a vinyl sticker made for your office window, and the most powerful way of all - telling your clients and customers about it! A great way to tell your clients and customers your website address is to e-mail it to them - then they are only one click away!

"I already have my domain name registered with my local ISP (Internet Service Provider), with whom I also have my Internet account, for which I pay a monthly service fee. Does this affect my website hosting fee?"

You will need to maintain your Domain name account to continue owning the domain for your website. Your website is hosted on special "servers", and as they are not related to your ISP, subject to our standard hosting fees. Check with your ISP that your domain name registration is not tied to any "hosting" conditions with them.

"Can you come and see me?"

Yes, we can come and see you, but traveling expenses may apply. An easier way to have your website built is to complete our easy online form. We will then call you to discuss in person with you, your new website project. We write a proposal for you outlining all the costs and features associated with your new project. Once we have an agreement and a deposit for the project we begin building your website. You may also send any other necessary information (images, logos, brochure etc) by fax, mail, or e-mail - and we do the rest!